Question 1

Do you only fix Apple products?

Accepted Answer

We service computers of all kinds! Although Apple products are our speciality, we are happy to offer repairs on PCs and game consoles as well.

Does your Nintendo Switch joy-con have drift? Does your xBox have a loose HDMI port? Come see what our service technicians can do to get you back on the battlefield!

Unfortunately, at this point in time, we cannot offer mobile device repair on non-Apple phones.

Question 2

Can you get my stuff off my computer?

Accepted Answer

We are happy to provide data recovery at Capitol Macintosh!

There are a few things to consider with data recovery though.

MacBooks: We can only recover data in store from MacBooks up to 2017. This is when Apple started transitioning to the T2 chip in their machines. For MacBooks 2018 and later, we may be able to recover data in store. But if we are unable to do so, we can refer you to our partnered data recovery specialist that services these newer model Apple laptops.

iMacs: We can only recover data from iMacs up until 2019. This is when Apple transitioned their desktops to their own chips. For 2020 iMac hard drives,  we may be able to recover data in store. But if we are unable to do so, we can refer  you to our partnered data recovery specialist that services hard drives from 2020 iMacs.

PCs: We have much more leeway, and are more likely to be able to recover data off of your machine.

After Late-2020: Whether your Apple machine is a laptop or desktop, in late 2020, Apple started adding their proprietary Silicon chip. Although this guarantees a much more secure hard drive, it also extends to recovering data off of the machine. In these cases, our data recovery partner may be able to extract information off of Apple Silicon chip models (Late 2020 to present).

Our data recovery partner is the best in the country, with a certified ISO 5 clean room. If going this route, the service does start at around $1000 if they can recover your data. We can ship your drive or device to them for a free evaluation to determine severity of failure and complexity of work involved to recover the data. If you choose not to proceed, or they can not recover the data, there is no charge.

Question 3

Can you fix my iPhone?

Accepted Answer

We are happy to offer many repair options for your iPhone.

We can replace the following parts:
Display (Screen)
Battery
Camera
Speaker

Unfortunately, at this point in time, we cannot offer mobile device repair on non-Apple phones

Question 4

Can you buy and sell my old stuff?

Accepted Answer

We are happy to offer a wide selection of pre-owned MacBooks, iMacs, and iPads. Our inventory changes regularly, so check back often to see what we currently have in stock.

Unfortunately, we cannot purchase devices from individuals.. We lack the special license required, but we are happy to recycle your old computers that you don't want to have laying around anymore.

Question 5

What payment options do you accept?

Accepted Answer

Our store is happy to accept cash, checks / ACH, and all major credit cards (with a 3% processing fee).

Question 6

Do you have parking?

Accepted Answer

Definitely! We have two convenient on-street parking spots directly in front of our shop for quick and easy access. We also have an off-street parking lot behind our building if you'd rather park with extra space for your vehicle.

Question 7

Are you near public transport?

Accepted Answer

Yes! The 1 bus line stops in front of our shop near the corner of E Michigan ave and Clemens in the Eastside neighborhood of Lansing. It's less than a 10 minute bus ride from campus to our doorstep.

Question 8

What does your TLC include?

Accepted Answer

- Diagnostics
- Malware Removal
- System Maintenance
- Hard Drive Structure Repair
- Disk Volume Repair
- Remove Unnecessary Files
- Customize Fan Control
and more

Question 9

Is your service warrantied?

Accepted Answer

Yes, we stand by our work!

All of our labor is warrantied for 45 days.

All Apple-authorized service parts have a 90 day warranty. Non-Apple Parts have their own warranties, please contact us for more information.

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